dbji Terms & Conditions

1.1 — Eligibility Requirements

• You must be at least 21 years old to open an account at dbji.
• You must be a legal resident of Bangladesh and have the legal right to use this Platform personally.
• Each individual may open only one account. If multiple accounts are found under the same person's name, all accounts will be closed.
• Information provided at registration must be accurate, complete, and up to date.

1.2 — Account Security

• It is your responsibility to keep your login credentials (username and password) completely confidential.
• If you suspect unauthorized access to your account, notify the dbji support team immediately.
• Accounts may not be transferred, sold, or rented to third parties.
• dbji will never ask for your password via email or chat.

1.3 — Identity Verification (KYC)

dbji reserves the right to verify a member's identity at any time. This verification process may require submission of a national ID card, birth certificate, or other government-approved documents. Withdrawal requests may be delayed or placed on hold until verification is successfully completed. This is not a restriction but a process to ensure the safety of all members.

2.1 — Deposit Rules

• The minimum deposit amount is ৳500 (by any payment method).
• Accepted payment methods at dbji: bKash, Nagad, Rocket, and bank transfer (Sonali Bank, Dutch-Bangla Bank, etc.).
• Information provided at the time of deposit must be accurate; dbji will not be responsible for any loss caused by incorrect information.
• Deposits from third-party accounts are not accepted — the account holder and the payment sender must be the same person.

2.2 — Withdrawal Rules

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests are generally processed within 30 minutes to 3 hours.
• Withdrawal amounts will only be returned to the same payment method used for the deposit.
• Withdrawals will not be processed if active bonus wagering has not been completed.
• Withdrawals may be held if identity verification (KYC) has not been completed.

3.1 — Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. Example: deposit ৳1,000 and receive ৳1,000 bonus, making a total balance of ৳2,000.

Wagering requirements apply to the bonus: you must wager 15 times the bonus amount. Example: for a ৳1,000 bonus, winnings from the bonus can be withdrawn after placing ৳15,000 in bets.

• Wagering is calculated on the bonus amount only, not on the combined sum of the deposit and bonus.
• If wagering is not completed within the specified time limit, the bonus may be cancelled.
• Each account is eligible to receive the welcome bonus only once.

3.2 — General Bonus Terms

• Each promotion will have its own specific terms, which will be stated on the relevant offer page.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after wagering is completed.
• If multiple bonuses are active at the same time, dbji may at its own discretion determine which one applies.
• If evidence of bonus abuse or fraud is found, dbji reserves the right to cancel the account and any related winnings.
• dbji reserves the right to modify or cancel any existing promotion at any time.

4.1 — General Gaming Rules

All games displayed on dbji are operated by third-party game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, etc.). The individual rules of each game can be found within the game interface. Members are advised to read the rules of the relevant game before starting to play.

• If a game round is left incomplete due to a technical fault or disconnection, dbji will resolve it based on its recorded outcome.
• If a game result is incorrect due to a technical error, dbji reserves the right to void that round and refund the bet.
• No game can be played if the account balance is zero.

4.2 — Sports Betting Rules

• Once a bet is confirmed in the sports betting section, it cannot be edited or cancelled.
• If a match or event is cancelled, the amount of the relevant bet will be refunded.
• dbji has the full right to void any bet linked to suspicious betting patterns or match fixing.
• Published odds are subject to change; the odds at the time of bet confirmation are final.

4.3 — Prohibited Activities

• Bonus abuse or exploiting any system through manipulation.
• Use of automated software, bots, or any other technical tools.
• Attempting to access another member's account.
• Using the Platform for money laundering or illegal activities.
• Attempting to technically influence game or betting outcomes.

5.1 — VIP Tiers & Benefits

The dbji VIP Program has three tiers: Bronze, Silver, and Gold. Weekly cashback benefits are available at each tier:

• Bronze: up to 0.4% weekly cashback.
• Silver: up to 0.8% weekly cashback.
• Gold: up to 1.2% weekly cashback.

Cashback is automatically added to the member's account. Advancement to a higher VIP tier depends entirely on your activity across the Platform. dbji reserves the right to modify the terms of the VIP Program.

6.1 — Setting Gaming Limits

dbji places the highest importance on responsible gaming. Members can set deposit limits, betting limits, and temporary account suspensions from their own account if needed. For assistance with this, contact us via 24/7 live chat or at [email protected].

6.2 — Self-Exclusion Policy

If a member feels their gaming habits have reached a harmful level, they may request a temporary or permanent closure of their account. dbji processes such requests with the highest priority. For more details, visit our Responsible Gaming page.

8.1 — Suspension by dbji

dbji may temporarily or permanently close an account without prior notice for any of the following reasons:

• Violation of any clause of these Terms.
• Providing false or incomplete registration information.
• Fraudulent, illegal, or harmful activities.
• Bonus abuse or system exploitation.
• Failure to pass age verification.

8.2 — Account Closure by Member

You may request closure of your account at any time. To make a request, contact dbji via live chat or at [email protected].

All active bonuses will be cancelled prior to account closure. Any real funds remaining in the balance will be returned if eligible for withdrawal.

10.1 — Right to Make Changes

dbji reserves the right to partially or fully modify these Terms at any time. Members will be notified of significant changes via a notice on the Platform or to their registered email.

Continuing to use the Platform after changes have been made means you have accepted the updated Terms. We therefore recommend visiting this page regularly.

10.2 — Dispute Resolution

For any dispute or complaint, we recommend first contacting the dbji support team directly. Our team provides assistance in Bengali and English 24 hours a day, 7 days a week.

• Live Chat: 24/7 instant support.
• Email: [email protected]