Safe & Responsible Platform

dbji Responsible Gaming — Your safety is our priority

dbji believes that gambling should be a safe form of entertainment, never a source of problems. Using our tools and guidelines, you can play within your limits and enjoy the experience.

For players aged 21 and above only

Why is responsible gambling important?

Online gambling can be an enjoyable experience for many people — but it stays healthy only when kept under control. dbji believes that every player's mental and financial wellbeing is of the highest importance. That is why we provide a number of effective protection tools and guidelines on our platform.

Gambling is meant to be enjoyed within a limited budget — not as a way to earn a living. If you ever feel that playing is getting out of your control, our support team is always here for you. We want you to enjoy dbji in a mindful and safe way at all times.

Remember — play for entertainment, do not rely on winning. Every game depends on random outcomes and no strategy can guarantee a win. Playing within set limits is always the wisest approach.

Protection tools offered by dbji

Using the tools below on our platform, you can keep your gaming experience safe and controlled.

Deposit Limit

You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be exceeded, which helps you stay within your budget.

Time-Out

If you want to take a break for a few days, use the time-out feature. Access to your account will be temporarily suspended for a chosen period — from one week up to six months.

Self-Exclusion

If you want a longer-term break, use the self-exclusion tool. It will fully close your account for a fixed period or indefinitely.

Bet Limit

Set a limit on how much you can wager per session. This limit helps reduce financial loss and keeps your play mindful.

Session Time Limit

Set a session limit to be logged out automatically after a set period of time. This keeps you from playing for too long.

Reality Check

Receive notifications at regular intervals showing how long you have been playing and how much you have spent. This helps you stay aware and make informed decisions.

Warning signs of problem gambling

If any of the signs below apply to you, it is time to seek help. Contact us or take a break.

  • Placing larger bets to try to win back money you have lost.
  • Prioritising gambling over family, friends, or responsibilities.
  • Going into debt or borrowing money from others because of gambling.
  • Wanting to stop playing but being unable to do so.
  • Losing focus on work or studies because of gambling.
  • Using gambling to relieve stress or anxiety.
  • Hiding your gambling from family members.

Contact dbji if you need help

Our support team is available 24 hours a day, 7 days a week. Support is available in both Bengali and English.

Live Chat Support

Contact us via live chat for immediate assistance — at any time.

Email Support

[email protected]

Account Protection Request

Contact support to request self-exclusion or limit setting.

21+ Age Verification & Minor Protection

dbji strictly prohibits all gambling services for anyone under 21. We complete an age verification process at registration, and immediate verification is requested on any account that raises suspicion.

If there are underage children or teenagers in your home, please use password protection or parental control software on your devices. This keeps them away from harmful content.

Please note — only individuals aged 21 or above may open an account and play on dbji.

Ask yourself

1
Am I playing for entertainment, or to make money?
2
Am I staying within my set budget?
3
Can I stay calm even after a loss?
4
Can I stop playing at any time?
5
Is gambling causing any problems in my daily life?

How to set limits?

1

Log in to your account

Log in to your account on dbji and go to the "Account Settings" menu.

2

Open the "Responsible Gaming" section

Inside Settings, find the "Responsible Gaming" section.

3

Set your preferred limits

Set your preferred limits for deposits, bets, or session time.

4

Confirm the changes

Submit to confirm your limits. Lowering a limit takes effect immediately; increasing a limit takes effect after a set waiting period.

Important information

  • Lowering a deposit limit takes effect immediately.
  • Once self-exclusion is activated, it cannot be cancelled before the set period ends.
  • Promotional emails are also paused during a time-out.
  • All changes are recorded by our support team.
  • If you need help, contact us via live chat at any time.
  • Setting limits is free and instant.

The golden rules of healthy and enjoyable play

Only play with money you can afford

Never bet with emergency funds, savings, or borrowed money. Only use an amount whose loss would have no impact on your life.

Entertainment is the goal, not winning

Always treat gambling as a form of entertainment. A win is a bonus — do not think of it as a source of income.

Take regular breaks

Do not play for long stretches without stopping. Regular breaks keep your decision-making fresh and help you avoid placing impulsive bets.

Do not play while emotional

Do not bet when you are angry, sad, or overly excited. Staying mentally steady allows you to make clear-headed decisions.

Set your budget in advance

Before each session, decide the maximum amount you will spend. Once you reach that limit, stop playing — even if you are ahead.

Talk to someone you trust

If you feel gambling is affecting your relationships, talk to a family member or a trusted friend. Asking for help is far more effective than dealing with it alone.

Questions about responsible gaming

Log in to your account and go to the "Responsible Gaming" section in Settings. There you will find options to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. For help, contact our 24/7 live chat or email [email protected].

Self-exclusion is a serious protection measure. Once activated, it cannot be cancelled before the set period ends — this is intentional by design so that you can take a genuine break. Our support team will guide you through the reactivation process once the period expires.

No. dbji strictly prohibits all services for anyone under 21. Age is verified at registration, and immediate verification is requested on any account that raises suspicion. Attempting to open an account using a minor's details is a direct violation of our rules.

Contact us directly via dbji's 24/7 live chat or by email at [email protected]. Our trained support team will assist you confidentially with self-exclusion, limit setting, or taking a break. Support is available in both Bengali and English.

A time-out is a temporary break — typically from one week up to six months. During this period, access to your account is suspended. Self-exclusion is a longer-term or permanent option, used in more serious situations. Both take effect immediately upon your request.

It is your responsibility to keep your account secure. Do not share your password with anyone. If there are children in your home, use password locks and parental control software on your devices. Report any account security concerns to our support team right away.

Play mindfully and stay safe with dbji

Use our protection tools and enjoy the fun of gaming while staying within your entertainment limits.

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